tag:status.wix.com,2005:/historyWix Status - Incident History2024-03-28T15:47:40ZWixtag:status.wix.com,2005:Incident/203887382024-03-28T15:20:14Z2024-03-28T15:23:31ZRESOLVED: We're investigating an issue affecting multiple Wix services<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>15:20</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>15:16</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>15:15</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>14:58</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>14:56</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>14:54</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>14:54</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/203862292024-03-28T10:16:44Z2024-03-28T10:16:44ZRESOLVED: We're investigating a potential issue with images on live sites and in the editors<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>10:16</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>10:05</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>09:51</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>09:41</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>08:45</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/202141322024-03-12T13:00:13Z2024-03-12T13:00:14ZRESOLVED: We're investigating a potential issue with feedback links, app download links and shortened links<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>13:00</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>02:47</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>14:19</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>11:41</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/200300962024-02-20T15:38:33Z2024-02-20T15:38:33ZRESOLVED: Communication with Customer Care is temporarily unavailable<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>15:38</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>15:36</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>15:21</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>15:20</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.wix.com,2005:Incident/200227032024-02-20T04:44:29Z2024-02-20T04:44:54ZRESOLVED: issue with delayed orders showing in dashboard.<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>04:44</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>23:59</var> UTC</small><br><strong>Monitoring</strong> - We are currently closing the delay for orders. We are monitoring the situation.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>21:38</var> UTC</small><br><strong>Update</strong> - A fix has been implemented as to the root cause of the delay. We are working towards closing the delay now</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>19:03</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>18:13</var> UTC</small><br><strong>Investigating</strong> - Our engineers are currently investigating an issue affecting delayed orders showing in dashboard. Check back here for updates.</p>tag:status.wix.com,2005:Incident/200212102024-02-19T17:17:49Z2024-02-19T17:17:59ZRESOLVED: Some Widgets are Not Loading on Live Sites<p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>17:17</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. We thank you for your patience and understanding as we worked to resolve this issue.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>17:06</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>16:56</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>16:07</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>14:48</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/199938802024-02-15T21:40:13Z2024-02-15T21:40:13ZMajor Issue affecting multiple TPA services<p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>21:40</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>21:28</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>18:37</var> UTC</small><br><strong>Identified</strong> - A fix is in progress, some of the TPAs connected to Wix may show duplicated events</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>18:20</var> UTC</small><br><strong>Investigating</strong> - Some of the TPAs applications may experience issues.</p>tag:status.wix.com,2005:Incident/199828262024-02-14T11:22:19Z2024-02-14T11:29:06ZRESOLVED: Free Wix Studio Live Sites Not Loading (404 error)<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>11:22</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>11:11</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>11:06</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>11:03</var> UTC</small><br><strong>Investigating</strong> - Our engineers are currently investigating an issue affecting live sites created on Wix Studio. Check back here for updates.</p>tag:status.wix.com,2005:Incident/199805162024-02-14T07:35:26Z2024-02-14T07:35:26ZRESOLVED: Our Customer Care is temporarily unavailable<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>07:35</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>03:07</var> UTC</small><br><strong>Investigating</strong> - This incident has been resolved. We thank you for your patience and understanding as we worked to resolve this issue.</p>tag:status.wix.com,2005:Incident/199614092024-02-11T17:07:05Z2024-02-11T17:07:05ZSome users experience images not loading on live sites and editor<p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>17:07</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. We thank you for your patience and understanding as we worked to resolve this issue.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>16:57</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>16:56</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>16:29</var> UTC</small><br><strong>Investigating</strong> - Some website owners may experience reduced performance with images loading on live site and editors.</p>tag:status.wix.com,2005:Incident/199412642024-02-08T18:32:43Z2024-02-11T08:34:54ZRESOLVED: Some users experience images not loading on live sites and editor<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>18:32</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>18:31</var> UTC</small><br><strong>Update</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>18:30</var> UTC</small><br><strong>Update</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>18:30</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>17:55</var> UTC</small><br><strong>Update</strong> - A fix have been implemented</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>17:54</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>17:37</var> UTC</small><br><strong>Investigating</strong> - Some website owners may experience reduced performance with images loading on live site and editors.</p>tag:status.wix.com,2005:Incident/199305982024-02-07T14:17:46Z2024-02-07T14:17:46ZRESOLVED: We're investigating a potential issue loading live sites<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>14:17</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>13:58</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>13:45</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/199069122024-02-04T18:26:22Z2024-02-04T18:26:30ZRESOLVED: Major Issue affecting multiple services<p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>18:26</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. We thank you for your patience and understanding as we worked to resolve this issue.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>18:18</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>18:12</var> UTC</small><br><strong>Investigating</strong> - Some website owners may experience issues on multiple services.</p>tag:status.wix.com,2005:Incident/198193692024-01-24T16:31:02Z2024-01-24T16:31:02ZRESOLVED: Issues with Viewing Blog Posts and Loading Certain Sites<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:31</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:11</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/198057972024-01-23T13:24:31Z2024-01-23T13:24:52ZRESOLVED: We're investigating a potential issue loading live sites<p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>13:24</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>13:19</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>13:07</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/197923432024-01-22T10:11:23Z2024-01-22T10:11:23ZRESOLVED: We're investigating a potential issue loading the Wix Dashboard.<p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>10:11</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>10:08</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>10:08</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>10:04</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/197270312024-01-16T17:24:12Z2024-01-16T17:24:12ZProblem on some websites with custom code not loading<p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>17:24</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>16</var>, <var data-var='time'>17:12</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/196482132024-01-08T18:15:41Z2024-01-08T18:15:50ZRESOLVED: We're investigating a potential issue with uploading media.<p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>18:15</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>17:53</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>17:44</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>17:10</var> UTC</small><br><strong>Investigating</strong> - Our engineers are currently investigating an issue affecting uploading media. Check back here for updates.</p>tag:status.wix.com,2005:Incident/196211592024-01-05T13:34:20Z2024-01-05T13:58:32ZRESOLVED: Wix.com Loading Intermittently<p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>13:34</var> UTC</small><br><strong>Resolved</strong> - The incident has been resolved.</p><p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>13:29</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.wix.com,2005:Incident/194288862023-12-13T16:03:31Z2023-12-13T16:03:31ZRESOLVED: Issue affecting multiple services<p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>16:03</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>15:58</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>13</var>, <var data-var='time'>15:42</var> UTC</small><br><strong>Investigating</strong> - Some site visitors may experience issues on multiple services.<br />We are working to fix the issue</p>tag:status.wix.com,2005:Incident/194005672023-12-11T12:40:15Z2023-12-11T12:40:23ZRESOLVED: Issue affecting multiple services<p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>12:40</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>12:34</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>12:26</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'>11</var>, <var data-var='time'>12:13</var> UTC</small><br><strong>Investigating</strong> - Some website owners may experience issues on multiple services.<br />We are working on fixing the issue.<br />Stay tuned for updates.</p>tag:status.wix.com,2005:Incident/193531862023-12-06T17:53:20Z2023-12-06T17:53:20ZMultiple Issues With Premium Wix Services<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>17:53</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>15:28</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and our engineers are working out the best solution for the problem.</p>tag:status.wix.com,2005:Incident/192896672023-12-04T00:10:05Z2023-12-04T00:12:18ZRESOLVED: Issues Loading the Wix Editor<p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>00:10</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved. We thank you for your patience and understanding as we worked to resolve this issue. In case your Editor is still not loading, please make sure to clear your browser cache, or use an incognito window.<br /><br />https://support.wix.com/en/article/clearing-your-browsers-cache</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>19:56</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results. In case your Editor is still not loading, please make sure to clear your browser cache, or use an incognito window.<br /><br />https://support.wix.com/en/article/clearing-your-browsers-cache</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>19:07</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>18:44</var> UTC</small><br><strong>Investigating</strong> - We are aware of the return of the original issue: some website owners may experience issues when accessing the website editor.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>12:20</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>07:04</var> UTC</small><br><strong>Investigating</strong> - Some website owners may experience issues when accessing the website editor.</p>tag:status.wix.com,2005:Incident/191853002023-11-21T10:22:14Z2023-11-21T10:22:14ZRESOLVED: Major issue with Instagram feed not loading on live sites<p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>10:22</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>21</var>, <var data-var='time'>05:47</var> UTC</small><br><strong>Investigating</strong> - Our engineers are currently investigating issues with Instagram feed not loading on live sites. <br />Check back here for updates.</p>tag:status.wix.com,2005:Incident/191704132023-11-19T13:34:57Z2023-11-19T14:19:50ZRESOLVED: We're investigating a potential issue with Wix Bookings services.<p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>13:34</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>13:34</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'>19</var>, <var data-var='time'>13:22</var> UTC</small><br><strong>Investigating</strong> - Our engineers are currently investigating an issue affecting Wix Bookings services. <br />Check back here for updates.</p>