Wix system status

Real-time health for Wix products and services

Track current availability, recent incidents, and service updates across the Wix platform.

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RESOLVED: Our Customer Care and Help Center are temporarily unavailable

Incident Report for Wix

Resolved

This incident has been resolved. Thank you for your patience while we worked to resolve this issue.
Posted Oct 30, 2023 - 17:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2023 - 16:25 UTC

Identified

Currently the issue is affecting our Customer Care call channel - help can still be provided through chats and postings.
The issue is identified and a fix is being worked on. Thank you for your patience while we work to resolve this issue.
Posted Oct 30, 2023 - 16:10 UTC

Investigating

We’re working on it.
Subscribe to the issue to get notified when it’s resolved.
Posted Oct 30, 2023 - 15:52 UTC
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