We're seeing a decreased number of complaints that some users in the UK are experiencing issues when accessing Wix Editor or live sites while using TalkTalk ISP due to a technical issue on TalkTalk's side.
In case you still experience these issues, please contact TalkTalk ISP directly for additional assistance with the issue.
Posted 18 days ago. Mar 18, 2025 - 15:57 UTC
Identified
We are aware that some users in the UK are experiencing issues when accessing Wix Editor or live sites while using TalkTalk ISP due to a technical issue on TalkTalk's side.
Please contact TalkTalk ISP directly for additional assistance with the issue.
Posted 18 days ago. Mar 18, 2025 - 12:41 UTC
Investigating
Please contact TalkTalk to report this issue directly to the ISP. As a troubleshooting step, you can turn off the HomeSafe setting that may be affecting the access to the site.
Posted 18 days ago. Mar 18, 2025 - 10:29 UTC
This incident affected: Site Editing (Sign-In, Wix Editor), Customer Care (Help Center, Chatbot), and Site Loading (Site Loading).