RESOLVED: Issues Loading the Wix Editor

Incident Report for Wix

Resolved

This incident has been resolved. We thank you for your patience and understanding as we worked to resolve this issue. In case your Editor is still not loading, please make sure to clear your browser cache, or use an incognito window.

https://support.wix.com/en/article/clearing-your-browsers-cache

Posted Dec 04, 2023 - 00:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results. In case your Editor is still not loading, please make sure to clear your browser cache, or use an incognito window.

https://support.wix.com/en/article/clearing-your-browsers-cache

Posted Dec 03, 2023 - 19:56 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 03, 2023 - 19:07 UTC

Investigating

We are aware of the return of the original issue: some website owners may experience issues when accessing the website editor.

Posted Dec 03, 2023 - 18:44 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 03, 2023 - 12:20 UTC

Investigating

Some website owners may experience issues when accessing the website editor.

Posted Dec 03, 2023 - 07:04 UTC

This incident affected: Site Editing (Wix Editor).